Privacy policy
Provisional version, pending review by our lawyer. The final text will be published before the first sale.
Who is responsible
Revitalize Sàrl, Vicques (JU), Switzerland, operator of Revalmont, is responsible for processing your data under the Swiss Federal Act on Data Protection (FADP) and, where applicable, the GDPR. Contact: info@revalmont.com.
What we collect, and why
When you entrust a piece: your name, email, telephone (optional) and the details of the watch, to answer your request and prepare a possible sale.
When you subscribe: your email address and language, to send you our sale announcements, only after you have confirmed your address.
With an account: your registrations, bids, purchases and the pieces you entrust form your client profile, kept by the house to serve you personally; it may include internal notes by our specialists. Your secret maximum bids never appear in it. You can ask to see it.
If you turn on notifications on a device: the address given by your browser’s notification service and its encryption keys. Each message is encrypted end to end; you can turn them off at any time in My account.
Technical data needed to run the site securely (server logs, a language cookie). For the integrity of the sales, a fingerprint of the internet address of each bid (never the address itself), kept for 12 months. No tracking or advertising cookies.
Who receives it
Our host Infomaniak (Switzerland) and our email provider Microsoft 365. For notifications you have turned on, the notification service of your browser (Google, Apple, Mozilla or Microsoft) carries the encrypted message without being able to read it. We never sell your data.
How long we keep it
Unconfirmed accounts: erased after 30 days. Sign-in sessions: erased when they expire. Unconfirmed newsletter sign-ups and unsubscriptions: 30 days. Pieces proposed without follow-up: 3 years. Email logs: 12 months. Inactive notification devices: 1 year. Newsletter subscriptions: until you unsubscribe. Invoices, the bidding log and identity verification: 10 years (legal obligations), even after the account is deleted.
Your rights
In My account › Your data, you can download everything we keep about you and delete your account yourself (unless a sale, purchase or payout is in progress). You can also ask to access, correct or delete your data, or object to its processing, by writing to info@revalmont.com. Every email from the house letter contains an unsubscribe link.